Delivery And Return Policy
7 Days Money Back Policy
If you're not completely happy with your purchase, you can return it within 7 days of getting it. We’ll check it over to make sure it’s in good condition, and if it is, we’ll give you your money back. we will initiate the refund process and you will receive the amount within 5-7 days
Do I have to pay to send the item back to Indiknots?
You don't have to pay to send the item back! We can arrange for someone to pick it up from you at a time that works for you. Or, if you prefer, you can send it back yourself. Just make sure to ship it within two days of asking to return it.
How do I return a rug to Indiknots within 7 days of buying it?
1. Hassle-Free Returns: Easily request a return within 7 days of receiving your rug. Contact us by phone or email.
2. Free Pickup: We'll arrange a convenient pick-up time for your return within 3-4 business days.
3. Self-Ship Option: Use the original packaging or request new packaging if needed.
4. Pack it Up: Easily request a return within 7 days of receiving your rug. Contact us by phone or email.
5. Track Your Return: Get a pickup receipt or tracking number for your records.
6. Quality Inspection: Once received, your rug will undergo a quick inspection.
7. Choose Your Refund: Opt for store credit or get your money back to your original payment method.